Privacy Policy

New Venture Guiding & Expeditions

Our Commitment to Privacy

New Venture Guiding & Expeditions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information, and outlines your rights under applicable Canadian and European Union data protection laws.

This policy is available on our homepage and at any point where personally identifiable information may be requested.

Information We Collect

This policy applies to all information collected through the newventureguiding.com website and associated digital tools.

Information You Provide Voluntarily

You may provide personal information when you:

Submit an inquiry through our contact forms
Communicate with us by email
Complete a digital waiver or registration form

This information may include:

Name
Email address
Phone number
Comments or inquiries related to our services

No additional personal information is collected unless required for participation in guided activities.

Digital Waivers

Participation in our programs requires completion of a digital liability waiver, which is administered through Smartwaiver, a third-party provider that complies with industry-standard security practices. New Venture Guiding does not store waiver data locally.

You may review Smartwaiver’s security and privacy practices directly on their website.

How We Use Your Information

We collect and use personal information solely for legitimate business purposes, including:

Responding to inquiries
Communicating about services, logistics, and bookings
Administering waivers and participation requirements
Fulfilling legal, safety, and insurance obligations

We do not sell, rent, or trade personal information.

Email addresses and contact details are used only for direct communication related to your inquiry or participation and are never shared with third parties for marketing purposes.

Personal information is never used for purposes unrelated to those described above without your explicit consent or lawful basis.

Legal Basis for Processing (GDPR)

For individuals located in the European Union, we process personal data under one or more of the following legal bases:

Your consent
Performance of a contract (e.g., guided services)
Compliance with legal obligations
Legitimate business interests related to safety, communication, and operations

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and meet insurance or regulatory obligations.

Data Security

We take reasonable and appropriate measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. These measures include physical, electronic, and administrative safeguards consistent with industry standards.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect or retain personal information from individuals under 13 years of age.

Your Rights (Canada & EU)

You have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Withdraw consent where applicable
Request deletion of personal data, subject to legal and contractual obligations
Object to or restrict certain processing activities (EU residents)

Requests can be made by contacting us directly. We will respond within a reasonable timeframe and in accordance with applicable law.

Contact Information

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us through the website contact form or by email.

Website Terms & Conditions

Terms of Use

By accessing or using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the website.

“New Venture Guiding & Expeditions,” “we,” “us,” or “our” refers to the owner and operator of this website.
“You” refers to the user or visitor.

Use of Website Content

Website content is provided for general informational purposes only and may be updated or changed without notice.
We make no guarantees regarding accuracy, completeness, or suitability for any particular purpose.
Use of any information from this website is at your own risk.
All content, including text, images, graphics, logos, and layout, is owned by or licensed to New Venture Guiding & Expeditions and is protected by copyright and intellectual property laws.
Unauthorized reproduction or use is prohibited.

External Links

This website may contain links to third-party websites for convenience or additional information. We do not control or endorse these websites and are not responsible for their content or availability.

Governing Law

Use of this website and any disputes arising from it are governed by the laws of Canada, without regard to conflict-of-law principles.

Website Disclaimer

The information provided on this website is for general informational purposes only. While we strive to keep content accurate and current, New Venture Guiding & Expeditions makes no representations or warranties, express or implied, regarding accuracy, reliability, or completeness.

Any reliance on website information is at your own risk. We are not liable for any direct, indirect, incidental, or consequential loss or damage arising from use of this website, including loss of data or profits.

We make reasonable efforts to maintain website availability but are not responsible for temporary interruptions due to technical issues beyond our control.

Our Commitment to Privacy